Lager's of Mankato - Chrysler Jeep Dodge Ram

Had an incredibly frustrating experience with the after sale support of our vehicle we purchased. We had concerns while looking at the truck and they wouldn’t put anything on paper. They said they supposedly had a master mechanic look at this vehicle and make sure everything was okay. They were clearly handing this job to an intern or someone very very new. We had check engine lights on within 10 miles of driving it home, and battery issues from the start. I was in contact with the salesman right away so he knew my concern. We had to wait 7 days to get it into their shop then they threw at us that everything looked fine. That afternoon through the next 3 days this truck wouldn’t even start. So I went in and literally had a small falling out with the sales team as they were saying “we would cover it within 7 days” well you weren’t even able to get us in for 7 Days!? Then We came to an agreement (since they clearly didn’t just trust us) that they wanted us to bring in the batteries so they can test them after they made me call the owner of the company. We had them tested at a different spot prior to bringing them in which confirmed they were bad. They made us wait about 4 hours to get them tested. What they did was just stuck them near a heater and charged them up enough to say they are fine. They ended up replacing 1 of the 2 but sent us home with a barely working one. We have check engine lights coming on and now a major coolant leak within 3 weeks of owning this truck. They clearly knew this stuff and are simply being cheap. We have hardly been able to run this truck since we bought it- and the only reason we purchased it was because we needed a DEPENDABLE vehicle for our livestock and farm. Absolutely do not recommend them. Terrible experience. Feel free to contact me if you want more of what all happened with them.

My experience with Lager's of Mankato was nothing short of exceptional! After a 6-month search for the perfect truck (at the perfect price), I found just what I was looking for at Lager's. After a quick email exchange with the sales staff, we decided to take a chance and make the 6-hour round trip to check out this truck. Upon our arrival, the team at Lager's of Mankato went above and beyond to ensure our visit was exceptional. Their friendly and helpful demeanor immediately put us at ease. Craig and Cory took the time to understand our needs, ensuring that we were fully informed about every aspect of the purchase process. To be honest, with such a steep up-front discount on the truck we were looking at, I was worried we were going to get low-balled on our trade-in. To my pleasant surprise, the trade-in offer was more than fair and the entire buying process was very transparent. We had a great experience with Lager's of Mankato. If you're in search of a great vehicle and an outstanding car-buying experience, this is the place to go. Thank you to the entire team at Lager's of Mankato - Five stars well-deserved!

I had a great experience at Lager’s in Mankato. The staff was very helpful and answered my questions without making me feel rushed through. They took the time to explain the process of my car purchase and how to connect my car to my phone and the apps. I was also explained the different buildings and where to go for future services. I feel confident I used the right Dealership for my car purchase. I trust Lager’s with my future car maintenance, next car purchase, if necessary, and would recommend to my friends and family. ⭐️⭐️⭐️⭐️⭐️

People there were nice however the service level was low in the service department. I had made an apt for 7:30am, at which time I told them I would have to wait and asked how long a break job would take, 2 hours was their answer. I arrived early, 3 hours after I arrived they told me they had just started and asked what I wanted to do (permission for pads and rotors). I asked again how long it would take, 1.5 hours more was their answer. Finally at a little after 2pm they wanted to add an addition expense which I had to decline several times before they said ok. While waiting for 7 hours overall I read their reviews. Most all sales surveys were strong however MOST service related surveys were poor. I will not be back to have any service done as this seems to be a common complaint. Log onto their website and read the service comments for yourself before booking an appointment. Most are very similar to my experience. The two girls that were communicating with me were friendly and understand however a 2 hour apt turning into 7 hours and all work not completed was not acceptable to me.